Early Access

AI Guest Communications

Give your brand a voice guests will remember.Guestar handles your guest communications to:
⭐ Increase bookings & revenue with fast responses to inquiries
⭐ Reduce your Airbnb 'typical response time' to minutes
⭐ Save time in guest communications
⭐ Improve guest reviews
⭐ Automate upsells

Guestar

"Like conversations on autopilot" - Marc L

"Replaced a member of my team--and online 24 hours" - John O

"Makes messaging guests effortless" - Leo C

A knowledgable assistant to handle all guest communications!

Guestar connects directly with Hostaway — it knows your properties inside out and replies instantly, accurately, and in your brand’s voice, every time.Guestar speaks all major languages, responds 24/7/465, and understands your properties in detail.
Guestar plugs into Hostaway, to chat with your guests on all channels (Airbnb, Booking.com, etc.)

It's easy to start with Guestar

Email us to set up a tour of Guestar.
If you like what you see, we'll get you set up asap.

Intuitive

Features

☑️ Increase sales: Guestar is your sales assistant--online 24 hours to immediately answer guest inquiries on OTA channels, and close sales.

☑️ Streamline your operation - Guestar does the job of 3 Full time agents, non-stop around the clock.

☑️ Increase Your Income: Guestar provides effortless upsells, by offering guests the options of early checkin, late checkout, and booking extensions.

☑️ Brand the Guest experience: Knowledgeable, Consistent, On-Brand Conversations

☑️ Scale in Peace: with 24/7 Reliable Guest Communications

Simple

Integrations

☑️ Simple to start: It takes just 2 minutes to get setup, then 2 hours to sync all your properties.

☑️ API Connection: Guestar connects directly to Hostaway to talk to guests on all your booking channels.

☑️ Desktop and mobile: You and your team can keep an eye on Guestar conversations, and will be notified if a human touch is required.

Frequently Asked Questions

What does Guestar do?
Guestar communicates with your guests before and after bookings, to answer their questions about your properties.
What are the benefits of Guestar?
By using Guestar, you save time answering guest inquiries. By being available 24/7 and speaking over 100 languages, Guestar increases bookings due to quick responses to inquiries, and improves guest reviews.
How does Guestar work?
Guestar uses an AI model to speak with guests directly through your Hostaway account, via the Hostaway API. It is knowledgeable about your property from both this API and with further details from the onboarding process.
What does Guestar cost?
We're keeping it simple and affordable for first customers. Just $10 per month, per property. This includes unlimited responses 24/7 in 100+ languages, as well as offering upsells to your guests.
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Pricing

Automate your guest communications with Guestar AI

Basic

$12/property/month

  • Monthly Plan
  • Unlimited messaging
  • 24/7 responses in 100+ languages
  • Upsells of early checkins, late checkouts, and booking extensions
  • Teachable knowledgebase
Email us

Pro

$8/property/month

  • Annual Plan
  • Unlimited messaging
  • 24/7 responses in 100+ languages
  • Upsells of early checkins, late checkouts, and booking extensions
  • Teachable knowledgebase
  • Whitelabel Guest Portal
  • Team access
Email us

Enterprise

Custom Pricing

  • 100+ Properties
  • Unlimited messaging
  • 24/7 responses in 100+ languages
  • Upsells of early checkins, late checkouts, and booking extensions
  • Teachable knowledgebase
  • Whitelabel Guest Portal
  • Team access
Email us

Join our Community

Stay in touch with Guestar

Join Guestar

Put your STR guest communications on autopilot

User Notes

For Frequently Asked Questions(accordian embed )

Go to embedded code-To edit an existing item:Find the FAQ item you want to change
Change the text between <div class="carrd-faq-q"> and </div> for the question
Change the text between <div class="carrd-faq-a"> and </div> for the answer:

<div class="carrd-faq">
<div class="carrd-faq-q">Your Question Here?</div>
<div class="carrd-faq-a">Your Answer Here.</div>
</div>

For example, if someone wants to change the first FAQ to be about pricing:

<div class="carrd-faq">
<div class="carrd-faq-q">What are your pricing plans?</div>
<div class="carrd-faq-a">We offer three tiers: Basic ($10/mo), Pro ($20/mo), and Enterprise ($50/mo).</div>
</div>

For Pricing(HTML embed )

Go to embedded code- Edit inside the respective html pricing container. For example, for Basic Plan-

<div class="pricing-table">
<!-- Basic Plan -->
<div class="pricing-container basic">
<h2>Basic</h2>
<p class="price">$10/month per property</p>
<ul class="features">
<li>Unlimited guest communications</li>
<li>Automated messages</li>
<li>AI Upsells</li>
<li>All languages supported</li>
<li>24/7/365 responses</li>
</ul>
<a href="link.com" class="buy-button">Buy Basic</a>
</div>

Delete this section when your website is customised. Thank you.